FAQ

We can deliver an order in Ukraine within 1-4 business days after payment (depending on the order volume) through logistics services:

-Nova Poshta

-Ukrposhta

Delivery of orders abroad is calculated individually and depends on the region and order volume.

All orders are shipped from our warehouse and production facility in Ukraine.

We cooperate with 3 logistics companies that offer the best delivery conditions and the most favorable prices. Service is our religion, so we take care of choosing the best and fastest delivery option for you, as well as helping you with all the necessary documents.

We also cooperate with international logistics companies to ship orders and samples:

-Nova Poshta International

-UkrPoshta

-DHL

-UPS

-TNT

We ship our products to all countries of the world, except Russia and Belarus. Also, at the moment we have exclusive representatives in Spain, Italy, Israel, Chile and the Baltic States, so you can buy our products in these countries from our official partners 

We make the logo only for distributors when they order at least 500 units of products

We provide a 2-year warranty for our products and full service. Warranty service takes place at our production facility in Ukraine or can be performed at your service center, in which case we provide all the necessary components.

Our products have passed the procedure of confirming compliance with the directives and regulations of Ukraine and the EU and we have a declaration of conformity and CE certificates confirming this. We also have a ROHS certificate for our equipment, which confirms that our devices do not harm the environment and do not endanger human health when used.

Our production is located in Ukraine, at 54 Zarichna Street, in the village of Oleksandrivka.

In May 2023, at a strategic session, we summarized the results of 6 years of active development with the team. We are now at the point B. We are growing from production to a factory.